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Verify that you are connected to the Account you used to purchase your TPA and enter the Panel.

If the issue persists, please send us a message with the details of your TPA and Account.

1. Verify that you are connected to the Account you used to purchase your TPA and enter the Panel.
2. Go to “My TPA”.
3. Click on “Refresh”:
   
    
4. If the issue persists, please send us a message with the details of your TPA and Account.

Steps to take if you don't see your TPA in your profile

What should I do if I don't see my TPA in the profile?

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