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Errors you could encounter and how to solve them
Errors you could encounter and how to solve them

If there's an issue when accessing Stage Meta using a mobile, PC, Apple Vision Pro or Meta Quest

Updated over 7 months ago

Here is a list of the errors you could encounter when accessing Stage Meta on your mobile, PC, Apple Vision Pro or Meta Quest devices:

Code is incorrect

Cause: The verification code entered in the prompt is not correct

Solution: Check the code sent to your WhatsApp and try again. If the error persists, wait 5 minutes and resend the code.

Please note there is a limit to the number of codes a number can receive within 24 hours.

This email address is already registered with another wallet.
Enter a different one to proceed

Cause: The email address entered is already registered in Stage Meta with another decentralized wallet.

Solution: If you're looking to create a new account, you need to enter another email address to proceed.

If you're looking to access your account with this address and don't remember the phone number or wallet you used, you can contact our support team to assist you.

Please enter a valid Email address

Cause: The email address you entered is not in a valid format.

Solution: Check and correct the address you entered.

You have already requested a Link with this E-mail Address, please try again later or use a different E-mail Address to proceed

Cause: The email address entered already has a link request to activate the Account.

Solution: Check your spam, promotions, junk, or any other folder in your Inbox for your activation email. The subject is "Complete your Stage Meta Account" from no-reply@stagemeta.world.

If you don't find this email in your inbox, you can contact our support team to assist you.

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